This Privacy Policy describes the policies and procedures of Ziva Home Decors (a unit of Sri Kumaran Silks, Salem) on the collection, use, and disclosure of your information when you use our website and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our service. By using our website, you agree to the collection and use of information as described in this Privacy Policy.
1.1 Definitions
Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Ziva Home Decors, a unit of Sri Kumaran Silks, Salem, Tamil Nadu, India.
Website refers to Ziva Home Decors, accessible from www.zivahomedecors.com
Account means a unique account created for you to access our service or parts of our service.
Personal Data is any information that relates to an identified or identifiable individual.
Cookies are small files placed on your device by a website, containing details of your browsing history on that website.
Service refers to the Website.
You means the individual accessing or using the Service.
1.2 Types of Data We Collect
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
Email address
First name and last name
Phone number
Delivery address, city, state, and PIN code
Usage data (pages visited, time spent, device information)
Usage Data
Usage data is collected automatically when using the service. It may include information such as your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service and store certain information. These technologies include:
Session Cookies: These are essential for the website to function and are deleted when you close your browser.
Persistent Cookies: These remain on your device and help us remember your preferences for future visits.
Functionality Cookies: These allow us to remember choices you make, such as your login details or language preference.
1.3 How We Use Your Personal Data
We may use your personal data for the following purposes:
To provide and maintain our service, including to monitor usage.
To manage your account and your registration as a user.
To process and deliver your orders, including managing payments and shipping.
To contact you by email, phone, SMS, or other electronic communication regarding order updates, offers, or service-related information.
To provide you with news, special offers, and general information about products similar to those you have purchased or enquired about, unless you have opted out.
To manage your requests and provide customer support.
For data analysis, identifying usage trends, and improving our service and products.
1.4 Sharing Your Personal Data
We may share your personal information in the following situations:
With service providers who help us operate our website, process payments, and deliver orders.
With affiliates, including our parent company Sri Kumaran Silks and any related businesses.
With business partners to offer you certain products, services, or promotions.
If required by law or in response to valid requests by public authorities.
With your consent for any other purpose.
1.5 Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
1.6 Security of Your Data
The security of your personal data is important to us. We use commercially acceptable means to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
1.7 Children’s Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take steps to remove that information.
1.8 Links to Other Websites
Our service may contain links to other websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
1.9 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically.
1.10 Contact Us
If you have any questions about this Privacy Policy, you can contact us:
