Thank you for shopping with Ziva Home Decors. We want to make sure your order reaches you safely and on time. Please read our shipping policy carefully.
2.1 Processing Time
All orders are processed within 1 to 2 business days after the order is placed and payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
2.2 Shipping Methods and Delivery Time
We deliver all products across India through trusted courier partners. Delivery timelines are as follows:
Within Salem city: 1 to 2 business days
Within Tamil Nadu: 3 to 5 business days
Rest of India: 5 to 10 business days
Please note that delivery times are estimates and may vary depending on your location and courier partner availability. Delays may occur during festivals, natural disasters, or other unforeseen circumstances.
2.3 Shipping Charges
Shipping charges, if any, will be displayed at checkout before you complete your order. We may offer free shipping on orders above a certain value, which will be clearly mentioned on our website.
2.4 Delivery Issues
If your order is delayed, lost, or damaged during transit, please contact us immediately. We will work with our courier partner to resolve the issue as quickly as possible.
2.5 Incorrect Address
Please make sure your shipping address is correct and complete at the time of placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.
2.6 Large or Fragile Items
Some of our products such as statues, crockery, glass items, tables, chairs, and stools may require special packaging and handling. We take extra care in packing these items. In rare cases, delivery time for large or fragile items may be slightly longer than the standard timeline.
2.7 Contact Us
If you have any questions about our Shipping Policy, please contact us:
